VDL continuously digitizes its after-sales activities. We invest in the development of user-friendly online tools to provide our dealers and service points with convenience, insight and cost savings.
We are proud to present our modern and clear dealer portal, which enables us to serve you quickly and effectively. Our dealer portal offers numerous services that lead to the desired articles. The technical data sheets are also available in the dealer portal.
All parts books and product specifications can be downloaded as PDF files in the VDL dealer portal. This way you will always have the most recent data at your disposal. With this data you can easily find every part with the right information such as picture, size and weight and current prices.
Your order status is 100% accurate and remains visible from start to finish. Whether your order is being processed, ready for shipment or already on the road, you always have the latest information about your order in sight. For each request or order, the corresponding quotation, packing note or invoice can be requested.
From now on you can also use nox NightTimeExpress, a logistics solution for night shipping: reliable, efficient and innovative.
Exceptions are deliveries with unusual dimensions. Parcels, Euro pallets and cylinders are guaranteed to be delivered before 7 or 8 am. If you order by 14.30 the day before, the required parts will be delivered to the delivery address you specify and agreed in advance before the start of the working day. All the nox needs is a key or access code so that the driver can bring the necessary spare parts to a safe place. If you wish to use this service, you must first register with nox.